Voir la version complète : Pas très rassurant les nouvelles FORD
STONE_COLD
04/11/2004, 10h20
New Fords slow to reach dealers; quality flaws turn up on sedans, wagons
AMY WILSON | Automotive News
It will be nearly Thanksgiving before the new Ford Five Hundred and Mercury Montego sedans and Ford Freestyle sport wagon roll into dealerships at full volume numbers.
Ford's Chicago assembly plant was scheduled to hit full production last week, says Roman Krygier, Ford Motor Co. group vice president of global manufacturing.
Given Ford's batch-and-hold quality check, a mainstay of recent launches, it will take a few more weeks before those cars fill the pipeline.
Krygier says Ford is on schedule with the launch curve. There have been no problems other than typical launch blips, he says. He wouldn't cite examples.
But reports have surfaced of quality flaws that slowed early production. Some Web sites, including Ford watchdog BlueOvalNews.com, have listed alleged problems such as defective continuously variable transmissions, flawed paint finishes and cracked engine brackets.
The vehicles began shipping Sept. 10, about two weeks later than planned. Ford executives say new vehicles won't ship unless they are free of problems.
Through October, Ford estimates it sold 1,300 Freestyles and 2,700 Five Hundreds, better than initial internal forecasts.
Of those sales, 97 percent were to retail customers with no cash incentive, Ford says.
New supplier park
The Chicago models are supplied in part by a dozen vendors operating from a new supplier park one-half mile away.
"We've got new vehicles, a newly retooled plant and parts coming out of a new supplier park," says analyst Erich Merkle of IRN Inc., an auto consulting company in Grand Rapids, Mich. "It was too much to take on at one time."
In hindsight, Krygier says, Ford could have done more preparation with the suppliers.
"The more you can focus in these
areas upstream just minimizes any production risk as you get into Job 1," Krygier says. "As we started to produce in the supply base, there are always concerns that surface, and we could have resolved those concerns much earlier."
Despite that realization, Krygier says there were no unusual problems with the Chicago launch, even in the supplier park.
Revised estimate
Production started in July. The plant turned out 20,422 vehicles through September. That's well off the pace of the 101,131 vehicles originally projected for this year by forecasting service CSM Worldwide Inc. of Farmington Hills, Mich. CSM recently revised its projection to 78,000 vehicles.
Full line speed is 70 cars an hour, says Ray Nicosia, vehicle engineering manager for the Chicago products.
Meeting expectations
Nicosia says the launch is meeting expectations, with even the most minor glitch tackled.
"There is no onesie in this program," he says. "No matter what we see, we're going to treat it as a high-volume problem."
Workers unfamiliar with a launch may think some problems are more severe than they really are, Nicosia says. Chicago is leading a launch for the first time in decades. With the previous Chicago product, the Taurus, Ford's Atlanta assembly plant had taken the lead and had passed on to Chicago the things it had learned.
Ford needs a smooth launch for its sport wagons and its first new mid-sized family cars since the 1980s.
Some dealers didn't get any new models until last week, well into the fall selling season.
"It's huge for us," says Greg Webb, president of Packey Webb Ford in Wheaton, Ill., which received five of the six new cars on its lot last week. "We've needed a product like this that is brand-new."
Je vois rien d'alarmant dans cet article Stone que des adaptations de nouveaux modèles.
De plus, tout ça contribue à augmenter la rareté du produit. Donc pas si mauvais qu'on pense et peut-être même une petite touche de marketing.
Les problèmes ont déjà été trouvés donc ils ont déjà été réparés et c'était en préproduction alors on s'en fout pas mal! C'est bien normal d'avoir quelques problèmes en préproduction!
C'est pas tellement les problèmes et défauts. Comme il est précisé plus haut, c'est normal sur un nouveau modèle.
C'est plutôt les réponses contradictoires des dirigeants et la manipulation des chiffrres. On annonce une production de x et on est très loin derrière. Ces gens savaient qu'il y aurait des problèmes de pré-prod. Donc, leurs chiffres annoncés dès le début en tenaient compte. Je crois bien que leurs problèmes sont plus graves qu'ils ne l'avaient envisagé d'où les contradictions et différences.
STONE_COLD
04/11/2004, 11h32
Les problèmes ont déjà été trouvés donc ils ont déjà été réparés et c'était en préproduction alors on s'en fout pas mal! C'est bien normal d'avoir quelques problèmes en préproduction!
On parle pas de pré-production, on parle du début de la production des modèles destinés aux consommateurs.
Un rappel va sans doute suivre dans quelques semaines. :twisted:
Coudon..pu qu'un plaisir a attendre les rapels de compagnie americaines....
Moi a ce que j'ai lu, c'est qu'ils produits moins ce qu'il avaient prevu, que certaines transmission CVT avais des problemes,mais qu'ils ont repondu en disant : avant que ses modeles la soit en vente, les problemes, ils allaient les regler.. C'est au moins une bonne chose qu'ils se soient rendu compte avant que les modeles defectueux sont rendu chez les concessionnaires... Tk, on verra d'ici 1-2 mois comment tout ca se deroule.
Coudon..pu qu'un plaisir à attendre les rappels de compagnie americaines....
Moi a ce que j'ai lu, c'est qu'ils ont produits moins ce qu'il avaient prévu, que certaines transmissions CVT avaient des problèmes, mais qu'ils ont répondu en disant : avant que ces modèles là soient en vente, les problèmes, ils allaient les régler.. C'est au moins une bonne chose qu'ils se soient rendu compte avant que les modèles defectueux soient rendu chez les concessionnaires... Tk, on verra d'ici 1-2 mois comment tout ca se déroule.
Tu travailles chez Mauger je crois n'est-ce pas?
C'est quoi les commentaires des clients? Avez-vous l'impression d'avoir quelque chose de "winner" avec ces produits?
Coudon..pu qu'un plaisir à attendre les rappels de compagnie americaines....
Moi a ce que j'ai lu, c'est qu'ils ont produits moins ce qu'il avaient prévu, que certaines transmissions CVT avaient des problèmes, mais qu'ils ont répondu en disant : avant que ces modèles là soient en vente, les problèmes, ils allaient les régler.. C'est au moins une bonne chose qu'ils se soient rendu compte avant que les modèles defectueux soient rendu chez les concessionnaires... Tk, on verra d'ici 1-2 mois comment tout ca se déroule.
Tu travailles chez Mauger je crois n'est-ce pas?
C'est quoi les commentaires des clients? Avez-vous l'impression d'avoir quelque chose de "winner" avec ces produits?
Avec la 500? Je pourrais pas te dire c'est quoi les clients en pensent, ca fais seulement 1 journée qu'elle est a gaspe et moi depuis mardi, je remplace quelqu'un dans un autre ville. La seule chose que j'peux te dire pour le moment, moi je lai essayer et j'ai aimer. Au niveau du look, c'est certain que c'est pour une clientele ciblé qui n'est pas dans mon groupe d'age,mais les gens qui l'ont apercu l'ont trouver belle. Pour le reste, quand j'vais enfin voir la reactions des gens, inquietez vous pas, j'viendrais vous en faire part.
STONE_COLD
04/11/2004, 12h24
Coudon..pu qu'un plaisir a attendre les rapels de compagnie americaines....
Moi a ce que j'ai lu, c'est qu'ils produits moins ce qu'il avaient prevu, que certaines transmission CVT avais des problemes,mais qu'ils ont repondu en disant : avant que ses modeles la soit en vente, les problemes, ils allaient les regler.. C'est au moins une bonne chose qu'ils se soient rendu compte avant que les modeles defectueux sont rendu chez les concessionnaires... Tk, on verra d'ici 1-2 mois comment tout ca se deroule.
Dans la même catégorie, pourtant on entend pas parler de problèmes de jeunesse de la Buick Lacrosse ou Allure qui est arrivé en même temps sur le marché. Explique-moi :?: :!:
Pis la G6 de pontiac, 5000 vendus aux States en octobre et aucun problème.
Stan Marsh
04/11/2004, 12h36
Dans la même catégorie, pourtant on entend pas parler de problèmes de jeunesse de la Buick Lacrosse ou Allure qui est arrivé en même temps sur le marché. Explique-moi :?: :!:
Pis la G6 de pontiac, 5000 vendus aux States en octobre et aucun problème.
La LaCrosse/Allure est basé sur la Grand Prix qui est sur le marché depuis plusieurs mois et elle est une évolution de la génération précédente de Grand Prix/Regal.
Pour la G6, la Malibu existe depuis près d'un an...
Il y a beaucoup de nouvelle technologie chez Ford dans la Five Hundred : CVT, AWD... pis comme il ne veulent surement pas refaire le coup de la Focus en 2001 (un campagne de rappel qui fini plus), c'est normal que ça prenne du temps avant "d'envahir le marché".
STONE_COLD
04/11/2004, 12h58
Dans la même catégorie, pourtant on entend pas parler de problèmes de jeunesse de la Buick Lacrosse ou Allure qui est arrivé en même temps sur le marché. Explique-moi :?: :!:
Pis la G6 de pontiac, 5000 vendus aux States en octobre et aucun problème.
La LaCrosse/Allure est basé sur la Grand Prix qui est sur le marché depuis plusieurs mois et elle est une évolution de la génération précédente de Grand Prix/Regal.
Pour la G6, la Malibu existe depuis près d'un an...
Il y a beaucoup de nouvelle technologie chez Ford dans la Five Hundred : CVT, AWD... pis comme il ne veulent surement pas refaire le coup de la Focus en 2001 (un campagne de rappel qui fini plus), c'est normal que ça prenne du temps avant "d'envahir le marché".
Pour la 500 beaucoup de composante viennent de chez Volvo. Il y a beaucoup de composante du XC90 sur le Freestyle.
Saturn se sont planté avec la CVT et peut-être que Ford aussi se plantera même si c'est le même fournisseur que Audi.
En passant, la Malibu à ce que je sache n'a pas eu de problème similaire à son assemblage au début.
Pourquoi penses-tu que GM retarde la sortie des Cobalt :?: :wink:
La Malibu était construite sur la plateforme de l'Oldsmobile Cutlass qui était sur le marché depuis bien longtemps!
STONE_COLD
04/11/2004, 13h59
La Malibu était construite sur la plateforme de l'Oldsmobile Cutlass qui était sur le marché depuis bien longtemps!
Qu'est-ce que tu dis :?: :?: La nouvelle Malibu est construite sur une toute nouvelle plate-forme (Epsilon) que partage avec la Saab 93 et Pontiac.
Brand-new for 1997, Chevrolet's midsize Malibu shared its basic structure with the Oldsmobile Cutlass, which was redesigned that same year.
http://auto.consumerguide.com/auto/used/reviews/full/index.cfm/id/2299
Peut-être pas la plateforme, mais les composantes mécaniques et tout le reste!
STONE_COLD
04/11/2004, 14h38
Peut-être pas la plateforme, mais les composantes mécaniques et tout le reste!
Je parle pas de 1997, je parle de la 2004. Allô :!:
STONE_COLD
04/11/2004, 14h40
Brand-new for 1997, Chevrolet's midsize Malibu shared its basic structure with the Oldsmobile Cutlass, which was redesigned that same year.
http://auto.consumerguide.com/auto/used/reviews/full/index.cfm/id/2299
Pis en passant la Cutlass en 1997 était entièrement nouvelle comme la Malibu. Elle remplaçait la Cutlass Ciera.
Ah la 2004, plusieurs personnes ont des problèmes avec le power steering avant 10000 km. J'appelle ça un gros problème moi!
STONE_COLD
04/11/2004, 14h48
Ah la 2004, plusieurs personnes ont des problèmes avec le power steering avant 10000 km. J'appelle ça un gros problème moi!
Ah ouin! Trouve moi des news releases comme preuve. Facile de dire n'importe quoi. :wink:
Ça c'est à part des 3 recalls déjà effectués.
Un était pour la ceinture de sécurité du conducteur et l'autre pour des freins ABS défectueux qui peuvent causer des accidents car ton auto ne pourra pas s'arrêter complètement.
Ah la 2004, plusieurs personnes ont des problèmes avec le power steering avant 10000 km. J'appelle ça un gros problème moi!
Ah ouin! Trouve moi des news releases comme preuve. Facile de dire n'importe quoi. :wink:
http://vehicles.amnesi.com/Investigations/Equipment-CHEVROLET-MALIBU-2004-1.html
Vehicle/Equipment Make : CHEVROLET
Vehicle/Equipment Model : MALIBU
Model Year : 2004
DESCRIPTION DATA
Component Description STEERING
Manufacturer's Name GENERAL MOTORS CORP.
Date Opened (YYYY/MM/DD) 20040701
Date Closed (YYYY/MM/DD)
Recall Campaign Number
Description LOSS OF ELECTRIC POWER STEERING
Browse More NHTSA safety-related defect investigations By Make (Model)
http://www.autofan.com/forum_thread.asp?message=9126
Subject : 2004 Chevy Malibu STEERING problem Author : Victoria Drake Date : 3/22/2004 7:50:41 AM
At about 3000k on this model i experienced a total cut out of the PS, along with service engine and power steering messages. The dealer actually replace the PS motor. Is anyone eslse having this problem. I am on my way to the dealer for the third time.
http://www.automotiveforums.com/f113.html
classicsnw
2004 Malibu LT steering problems.
First time it quit at around 6,000 miles, an entire steering column unit was sent by the factory and installed by the dealer. It lasted until 9,000 miles and the car is now in the shop again.
Dealer says he knows of only one other problem with this electronic steering assembly. Anyone else having problems???
When it works it sure has a nice feel.......... sure doesn't when it quits in traffic!
Alex
dagdaenigma
I was down in South Carolina for ten days and on the way back the power steering light came on and I lost the Power steering. I brought it to a dealership down there and they reprogrammed the steering column. Two hours later, on interstate 95, the power steering went out again. I was told by roadside assistance that it was safe to drive, just not convienient. It did drive like a tank at slow speeds but at highway speeds it was not too bad. When I brought it back to the dealer that I purchased it from, I was told that all the 2004 Malibus they have sold so far have been back for the correction in the steering column. Apparently this is going to be a recall for all 2004's. There is a technical bulletin out on this problem from GM. I had some very bad luck with a 2003 Malibu I bought last year and I started to have deja vu feelings about the 2004. I hope that this corrects the problem. The Malibu saga continues.
Patrick McLaughlin
Middletown, New York
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wpbharry
Most '04 Malibus will need to have the steering column replaced. Question is through what production date. Since mine was made in late April, and the fix was known by then, I'm hoping that I can escape that recall.
The transmission whine (on V-6s, anyway) apparently has no fix from GM yet. I do have that, and I'll bet that becomes a recall as well at some point in the future.
bcastilow
After about five thousand miles on my new 2004 Malibu the new electric power steering system became erratic and "jerked" when stopped at intersections/stop lights and often did likewise at speeds below 30 mph. Car was returned to dealer who immediately removed it from service and ultimately had to replace the steering column. Common defect for 2004's ?
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wpbharry
Fairly common, from what I've heard, in at least the early production models. Mine was built in late April, so I hope it was fixed by then.
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classicsnw
After about five thousand miles on my new 2004 Malibu the new electric power steering system became erratic and "jerked" when stopped at intersections/stop lights and often did likewise at speeds below 30 mph. Car was returned to dealer who immediately removed it from service and ultimately had to replace the steering column. Common defect for 2004's ?
Bought the LT in September of 03. First ps failure (complete) was this spring at around 5000 miles. Second at 9000 (eratic failures). It is still in the Chevy shop with my "demand" that it be fixed permanently (it is my wifes car and she just cannot drive it without the ps).
Some of the stories about jerking and other weird stuff sounds scary. At least ours just quits...............
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kimster
I Bought My New Chevy Malibu Lt In Dec Of 2004. It Now Has 7800 Miles On It And This Is The Second Time I Have Had It In The Shop. The First Time Because Of Ignition Problems, I Would Have To Start The Car Three Times Before It Would Run Without Dying. Now The Power Steering. The Steering Wheel Was Shaking And Finally All Power Steering Was Lost While Driving Down The Highway. I Really Like The Car But Am Concerned About Some Of The Problems It Is Having.
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wpbharry
I'm convinced that GM finally did good on this one. BUT, early production models are apt to have the "fits". Deal with it; it'll be fine in the long run. Let's hope.
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classicsnw
I'm convinced that GM finally did good on this one. BUT, early production models are apt to have the "fits". Deal with it; it'll be fine in the long run. Let's hope.
HELP !!! After three ps failures on the 04 Malibu LT which my wife and I love......... the dealer says "sorry, I can't help you"........"call GM Customer satisfaction".......... which I did.
They said call National Better Business Bureau for a "buyback" procedure (GM has a contract with the BBB).
TODAY we get a decision on what GM is willing to do for us............
If we do not accept the offer we go to arbitration, then to appeal and then to court (sure hpe it does not go that far).
ANY helpful solutions, ideas, experiences????????
Alex
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wpbharry
Alex, first you and your wife should calm down. For a minute or two.
Then, go back to the selling dealer (civilly), calm, cool, and collected and (taking the documentation with you of course) negotiate a switcheroo. You take mine back and I'll take a new one (you might have to let go of a few $100 bills, but not too many; depends on the mileage on the lemon). I had to do that back in '98. It works. Much simpler than all of the court shenanigans. I pray for the poor soul that gets your lemonade. And I pray that the new one is "A OK".
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classicsnw
Alex, first you and your wife should calm down. For a minute or two.
Then, go back to the selling dealer (civilly), calm, cool, and collected and (taking the documentation with you of course) negotiate a switcheroo. You take mine back and I'll take a new one (you might have to let go of a few $100 bills, but not too many; depends on the mileage on the lemon). I had to do that back in '98. It works. Much simpler than all of the court shenanigans. I pray for the poor soul that gets your lemonade. And I pray that the new one is "A OK".
Have been calm through three failures and after checking out the car after the third the dealer said he could do no more for us. Don't think we want to take a chance on another one since the National Transportation Hotline has over 50 complaints just like ours.
Nope, I'm tired of it and just hope it does not go all the way to court. Still waiting for their call today.
Actually, my conscience wouldn't let me trade it back to the dealer to sell to some other unsuspecting person. Alex
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e2helper
Have been calm through three failures and after checking out the car after the third the dealer said he could do no more for us. Hi, I am curious if the dealer ever replaced anything on your vehicle - did they ever replace the steering column? And if it was replaced do you know when?
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classicsnw
Hi, I am curious if the dealer ever replaced anything on your vehicle - did they ever replace the steering column? And if it was replaced do you know when?
Complete steering column was replaced two times. First time at about 4800 miles, then at about 9600. Third and most serious failure was at 10,170.......... Guess I am not convinced that the steering column is the total problem.
We really like this car but just too dangerous for us and everyone else on our crowded roadways.
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wpbharry
Yeah, alex, I'm a GM fan, but not "over the top".
You wanted to be the first, which is just plain stupid.
Not razzin ya, we've all made the mistake once or twice in our lifetimes.
Your second Malibu (maybe a Maxx?), as long as the production date is 4/04 or later, will have some MINOR glitches, but be a great car. The things I'm fussin over are not major. Best car I've ever had from the start.
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classicsnw
Yeah, alex, I'm a GM fan, but not "over the top".
You wanted to be the first, which is just plain stupid.
Not razzin ya, we've all made the mistake once or twice in our lifetimes.
Your second Malibu (maybe a Maxx?), as long as the production date is 4/04 or later, will have some MINOR glitches, but be a great car. The things I'm fussin over are not major. Best car I've ever had from the start.
Yeah, guess you are right........ and it would be a MAXX which was not available last September when we got the LT......... Sure has a lot of great features and the steering and brakes are great (when the steering is working)......... Don't know whether I can convince my wife though.
It would have been nice if the GM Customer Satisfacton Supervisor who was to have called back yesterday at a stated time with their decision had actually called......... Guess that would have been too much to ask for.... I guess I will just call and remind her! Alex
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classicsnw
Yeah, guess you are right........ and it would be a MAXX which was not available last September when we got the LT......... Sure has a lot of great features and the steering and brakes are great (when the steering is working)......... Don't know whether I can convince my wife though.
It would have been nice if the GM Customer Satisfacton Supervisor who was to have called back yesterday at a stated time with their decision had actually called......... Guess that would have been too much to ask for.... I guess I will just call and remind her! Alex
OK, called the GM Rep and got the usual apology. She said the dealer has not submitted the requested records on what they did to the car. Called dealer and they said they would reluctantly send the records. They seem to be concerned that it will look bad that they could not fix the problem.
IF I am offered a new one (paying some on it of course) I plan on a MAXX but need to know more about that magical production date of 4/04. Hopefully someone out there will have the info. Alex
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Epsilon
Got mine in April, but it is a March production vehicle, and never had it in the shop. I am sure that these problems may exsist, but I luckly haven't had a one knock on wood.
I would go for a maxx, those are pretty cool imo.
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e2helper
Since this is also posted in document at NHTSA website (action number PE04031) I can tell you that it looks like steering column problem was corrected by a sensor change on Februrary 3, 2004.
So yes anything built in April 2004 (or for that matter most of Feb 2004 and all of March 2004) should be OK.
Service parts also replaced around that time so it wouldn't have been until mid-Feb before dealers were using updated parts to repair vehicles.
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classicsnw
Since this is also posted in document at NHTSA website (action number PE04031) I can tell you that it looks like steering column problem was corrected by a sensor change on Februrary 3, 2004.
So yes anything built in April 2004 (or for that matter most of Feb 2004 and all of March 2004) should be OK.
Service parts also replaced around that time so it wouldn't have been until mid-Feb before dealers were using updated parts to repair vehicles.
OK, thanks........ guess I am willing to take another chance if I get the opportunity w/a reasonable offer from GM. I'll let you know... Alex
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classicsnw
OK, thanks........ guess I am willing to take another chance if I get the opportunity w/a reasonable offer from GM. I'll let you know... Alex
The latest on my 04 LT power steering failures. The dealer (big modern shop and have been Chevy dealer 30 years) still can't fix it !!! Multiple attempts and multiple steering columns.
We are now scheduled for their required arbitration process. They have refused to buy it back but have offered a "free" 60 month, 60000 mile extended warranty.
Any comments or ideas would be appreciated...... Yes, we still like the car but are obviously concerned about the safety factor because of the faulty power steering. Alex classicsnw@hotmail.com
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classicsnw
OK, thanks........ guess I am willing to take another chance if I get the opportunity w/a reasonable offer from GM. I'll let you know... Alex
Well, I did get an offer from GM. 60 month, 60,000 mile of additional warranty. But only if I agree to drop the safety isssue complaint. Sorry, can't do that. I have my family (plus others on the road) to think about.
We go to arbitration on the 22nd. NO, I do not want to but can see no alternative. Alex
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e2helper
classicsnw - I got your PM and realize no one is looking to repair vehicle at this point but I forgot to ask if you remember when power steering fails in vehicle most recently was there any change in operation of the PRNDL display in instrument cluster or the Odometer.
Curious if the odometer displayed "ERROR" and PRNDL would no longer display what gear you were in.
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classicsnw
classicsnw - I got your PM and realize no one is looking to repair vehicle at this point but I forgot to ask if you remember when power steering fails in vehicle most recently was there any change in operation of the PRNDL display in instrument cluster or the Odometer.
Curious if the odometer displayed "ERROR" and PRNDL would no longer display what gear you were in.
Hmmmmmmm! Can't say for sure but I don't think so. I'm sure it did not affect the PDNR display for more than a few seconds if at all or I would have surely noticed it.
Really dislike having this problem because we sure like the car. If it was not such a safety issue we could live with it.
Thanks for your response, Alex
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e2helper
Ok,
The reason I asked was that odometer and PRNDL display issues coincident with the loss of power steering would have pointed more towards a wiring issue perhaps because the electrical connections at your Power Steering module had been serviced so many times in the past.
Good luck!!
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classicsnw
Ok,
The reason I asked was that odometer and PRNDL display issues coincident with the loss of power steering would have pointed more towards a wiring issue perhaps because the electrical connections at your Power Steering module had been serviced so many times in the past.
Good luck!!
Thanks. I'm sure I will need all the luck I can get. Guess I would be willing just to take a column made in April or later but who knows what they will offer if anything. Alex
STONE_COLD
04/11/2004, 14h56
Ça c'est à part des 3 recalls déjà effectués.
Un était pour la ceinture de sécurité du conducteur et l'autre pour des freins ABS défectueux qui peuvent causer des accidents car ton auto ne pourra pas s'arrêter complètement.
C'est pal moins pire qu'une transmission et le moteur. :wink:
Ça c'est à part des 3 recalls déjà effectués.
Un était pour la ceinture de sécurité du conducteur et l'autre pour des freins ABS défectueux qui peuvent causer des accidents car ton auto ne pourra pas s'arrêter complètement.
C'est pal moins pire qu'une transmission et le moteur. :wink:
Ouais mais ta Malibu ne peut plus freiner, ne peut plus tourner et ne retiendra pas le conducteur donc il va se péter la face dans le windshield parce que tout lâche sur son char! :P
STONE_COLD
04/11/2004, 15h07
Ah la 2004, plusieurs personnes ont des problèmes avec le power steering avant 10000 km. J'appelle ça un gros problème moi!
Ah ouin! Trouve moi des news releases comme preuve. Facile de dire n'importe quoi. :wink:
http://vehicles.amnesi.com/Investigations/Equipment-CHEVROLET-MALIBU-2004-1.html
Vehicle/Equipment Make : CHEVROLET
Vehicle/Equipment Model : MALIBU
Model Year : 2004
DESCRIPTION DATA
Component Description STEERING
Manufacturer's Name GENERAL MOTORS CORP.
Date Opened (YYYY/MM/DD) 20040701
Date Closed (YYYY/MM/DD)
Recall Campaign Number
Description LOSS OF ELECTRIC POWER STEERING
Browse More NHTSA safety-related defect investigations By Make (Model)
http://www.autofan.com/forum_thread.asp?message=9126
Subject : 2004 Chevy Malibu STEERING problem Author : Victoria Drake Date : 3/22/2004 7:50:41 AM
At about 3000k on this model i experienced a total cut out of the PS, along with service engine and power steering messages. The dealer actually replace the PS motor. Is anyone eslse having this problem. I am on my way to the dealer for the third time.
http://www.automotiveforums.com/f113.html
classicsnw
2004 Malibu LT steering problems.
First time it quit at around 6,000 miles, an entire steering column unit was sent by the factory and installed by the dealer. It lasted until 9,000 miles and the car is now in the shop again.
Dealer says he knows of only one other problem with this electronic steering assembly. Anyone else having problems???
When it works it sure has a nice feel.......... sure doesn't when it quits in traffic!
Alex
dagdaenigma
I was down in South Carolina for ten days and on the way back the power steering light came on and I lost the Power steering. I brought it to a dealership down there and they reprogrammed the steering column. Two hours later, on interstate 95, the power steering went out again. I was told by roadside assistance that it was safe to drive, just not convienient. It did drive like a tank at slow speeds but at highway speeds it was not too bad. When I brought it back to the dealer that I purchased it from, I was told that all the 2004 Malibus they have sold so far have been back for the correction in the steering column. Apparently this is going to be a recall for all 2004's. There is a technical bulletin out on this problem from GM. I had some very bad luck with a 2003 Malibu I bought last year and I started to have deja vu feelings about the 2004. I hope that this corrects the problem. The Malibu saga continues.
Patrick McLaughlin
Middletown, New York
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wpbharry
Most '04 Malibus will need to have the steering column replaced. Question is through what production date. Since mine was made in late April, and the fix was known by then, I'm hoping that I can escape that recall.
The transmission whine (on V-6s, anyway) apparently has no fix from GM yet. I do have that, and I'll bet that becomes a recall as well at some point in the future.
bcastilow
After about five thousand miles on my new 2004 Malibu the new electric power steering system became erratic and "jerked" when stopped at intersections/stop lights and often did likewise at speeds below 30 mph. Car was returned to dealer who immediately removed it from service and ultimately had to replace the steering column. Common defect for 2004's ?
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wpbharry
Fairly common, from what I've heard, in at least the early production models. Mine was built in late April, so I hope it was fixed by then.
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classicsnw
After about five thousand miles on my new 2004 Malibu the new electric power steering system became erratic and "jerked" when stopped at intersections/stop lights and often did likewise at speeds below 30 mph. Car was returned to dealer who immediately removed it from service and ultimately had to replace the steering column. Common defect for 2004's ?
Bought the LT in September of 03. First ps failure (complete) was this spring at around 5000 miles. Second at 9000 (eratic failures). It is still in the Chevy shop with my "demand" that it be fixed permanently (it is my wifes car and she just cannot drive it without the ps).
Some of the stories about jerking and other weird stuff sounds scary. At least ours just quits...............
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kimster
I Bought My New Chevy Malibu Lt In Dec Of 2004. It Now Has 7800 Miles On It And This Is The Second Time I Have Had It In The Shop. The First Time Because Of Ignition Problems, I Would Have To Start The Car Three Times Before It Would Run Without Dying. Now The Power Steering. The Steering Wheel Was Shaking And Finally All Power Steering Was Lost While Driving Down The Highway. I Really Like The Car But Am Concerned About Some Of The Problems It Is Having.
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wpbharry
I'm convinced that GM finally did good on this one. BUT, early production models are apt to have the "fits". Deal with it; it'll be fine in the long run. Let's hope.
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classicsnw
I'm convinced that GM finally did good on this one. BUT, early production models are apt to have the "fits". Deal with it; it'll be fine in the long run. Let's hope.
HELP !!! After three ps failures on the 04 Malibu LT which my wife and I love......... the dealer says "sorry, I can't help you"........"call GM Customer satisfaction".......... which I did.
They said call National Better Business Bureau for a "buyback" procedure (GM has a contract with the BBB).
TODAY we get a decision on what GM is willing to do for us............
If we do not accept the offer we go to arbitration, then to appeal and then to court (sure hpe it does not go that far).
ANY helpful solutions, ideas, experiences????????
Alex
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wpbharry
Alex, first you and your wife should calm down. For a minute or two.
Then, go back to the selling dealer (civilly), calm, cool, and collected and (taking the documentation with you of course) negotiate a switcheroo. You take mine back and I'll take a new one (you might have to let go of a few $100 bills, but not too many; depends on the mileage on the lemon). I had to do that back in '98. It works. Much simpler than all of the court shenanigans. I pray for the poor soul that gets your lemonade. And I pray that the new one is "A OK".
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classicsnw
Alex, first you and your wife should calm down. For a minute or two.
Then, go back to the selling dealer (civilly), calm, cool, and collected and (taking the documentation with you of course) negotiate a switcheroo. You take mine back and I'll take a new one (you might have to let go of a few $100 bills, but not too many; depends on the mileage on the lemon). I had to do that back in '98. It works. Much simpler than all of the court shenanigans. I pray for the poor soul that gets your lemonade. And I pray that the new one is "A OK".
Have been calm through three failures and after checking out the car after the third the dealer said he could do no more for us. Don't think we want to take a chance on another one since the National Transportation Hotline has over 50 complaints just like ours.
Nope, I'm tired of it and just hope it does not go all the way to court. Still waiting for their call today.
Actually, my conscience wouldn't let me trade it back to the dealer to sell to some other unsuspecting person. Alex
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e2helper
Have been calm through three failures and after checking out the car after the third the dealer said he could do no more for us. Hi, I am curious if the dealer ever replaced anything on your vehicle - did they ever replace the steering column? And if it was replaced do you know when?
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classicsnw
Hi, I am curious if the dealer ever replaced anything on your vehicle - did they ever replace the steering column? And if it was replaced do you know when?
Complete steering column was replaced two times. First time at about 4800 miles, then at about 9600. Third and most serious failure was at 10,170.......... Guess I am not convinced that the steering column is the total problem.
We really like this car but just too dangerous for us and everyone else on our crowded roadways.
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wpbharry
Yeah, alex, I'm a GM fan, but not "over the top".
You wanted to be the first, which is just plain stupid.
Not razzin ya, we've all made the mistake once or twice in our lifetimes.
Your second Malibu (maybe a Maxx?), as long as the production date is 4/04 or later, will have some MINOR glitches, but be a great car. The things I'm fussin over are not major. Best car I've ever had from the start.
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classicsnw
Yeah, alex, I'm a GM fan, but not "over the top".
You wanted to be the first, which is just plain stupid.
Not razzin ya, we've all made the mistake once or twice in our lifetimes.
Your second Malibu (maybe a Maxx?), as long as the production date is 4/04 or later, will have some MINOR glitches, but be a great car. The things I'm fussin over are not major. Best car I've ever had from the start.
Yeah, guess you are right........ and it would be a MAXX which was not available last September when we got the LT......... Sure has a lot of great features and the steering and brakes are great (when the steering is working)......... Don't know whether I can convince my wife though.
It would have been nice if the GM Customer Satisfacton Supervisor who was to have called back yesterday at a stated time with their decision had actually called......... Guess that would have been too much to ask for.... I guess I will just call and remind her! Alex
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classicsnw
Yeah, guess you are right........ and it would be a MAXX which was not available last September when we got the LT......... Sure has a lot of great features and the steering and brakes are great (when the steering is working)......... Don't know whether I can convince my wife though.
It would have been nice if the GM Customer Satisfacton Supervisor who was to have called back yesterday at a stated time with their decision had actually called......... Guess that would have been too much to ask for.... I guess I will just call and remind her! Alex
OK, called the GM Rep and got the usual apology. She said the dealer has not submitted the requested records on what they did to the car. Called dealer and they said they would reluctantly send the records. They seem to be concerned that it will look bad that they could not fix the problem.
IF I am offered a new one (paying some on it of course) I plan on a MAXX but need to know more about that magical production date of 4/04. Hopefully someone out there will have the info. Alex
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Epsilon
Got mine in April, but it is a March production vehicle, and never had it in the shop. I am sure that these problems may exsist, but I luckly haven't had a one knock on wood.
I would go for a maxx, those are pretty cool imo.
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e2helper
Since this is also posted in document at NHTSA website (action number PE04031) I can tell you that it looks like steering column problem was corrected by a sensor change on Februrary 3, 2004.
So yes anything built in April 2004 (or for that matter most of Feb 2004 and all of March 2004) should be OK.
Service parts also replaced around that time so it wouldn't have been until mid-Feb before dealers were using updated parts to repair vehicles.
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classicsnw
Since this is also posted in document at NHTSA website (action number PE04031) I can tell you that it looks like steering column problem was corrected by a sensor change on Februrary 3, 2004.
So yes anything built in April 2004 (or for that matter most of Feb 2004 and all of March 2004) should be OK.
Service parts also replaced around that time so it wouldn't have been until mid-Feb before dealers were using updated parts to repair vehicles.
OK, thanks........ guess I am willing to take another chance if I get the opportunity w/a reasonable offer from GM. I'll let you know... Alex
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classicsnw
OK, thanks........ guess I am willing to take another chance if I get the opportunity w/a reasonable offer from GM. I'll let you know... Alex
The latest on my 04 LT power steering failures. The dealer (big modern shop and have been Chevy dealer 30 years) still can't fix it !!! Multiple attempts and multiple steering columns.
We are now scheduled for their required arbitration process. They have refused to buy it back but have offered a "free" 60 month, 60000 mile extended warranty.
Any comments or ideas would be appreciated...... Yes, we still like the car but are obviously concerned about the safety factor because of the faulty power steering. Alex classicsnw@hotmail.com
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classicsnw
OK, thanks........ guess I am willing to take another chance if I get the opportunity w/a reasonable offer from GM. I'll let you know... Alex
Well, I did get an offer from GM. 60 month, 60,000 mile of additional warranty. But only if I agree to drop the safety isssue complaint. Sorry, can't do that. I have my family (plus others on the road) to think about.
We go to arbitration on the 22nd. NO, I do not want to but can see no alternative. Alex
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e2helper
classicsnw - I got your PM and realize no one is looking to repair vehicle at this point but I forgot to ask if you remember when power steering fails in vehicle most recently was there any change in operation of the PRNDL display in instrument cluster or the Odometer.
Curious if the odometer displayed "ERROR" and PRNDL would no longer display what gear you were in.
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classicsnw
classicsnw - I got your PM and realize no one is looking to repair vehicle at this point but I forgot to ask if you remember when power steering fails in vehicle most recently was there any change in operation of the PRNDL display in instrument cluster or the Odometer.
Curious if the odometer displayed "ERROR" and PRNDL would no longer display what gear you were in.
Hmmmmmmm! Can't say for sure but I don't think so. I'm sure it did not affect the PDNR display for more than a few seconds if at all or I would have surely noticed it.
Really dislike having this problem because we sure like the car. If it was not such a safety issue we could live with it.
Thanks for your response, Alex
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e2helper
Ok,
The reason I asked was that odometer and PRNDL display issues coincident with the loss of power steering would have pointed more towards a wiring issue perhaps because the electrical connections at your Power Steering module had been serviced so many times in the past.
Good luck!!
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classicsnw
Ok,
The reason I asked was that odometer and PRNDL display issues coincident with the loss of power steering would have pointed more towards a wiring issue perhaps because the electrical connections at your Power Steering module had been serviced so many times in the past.
Good luck!!
Thanks. I'm sure I will need all the luck I can get. Guess I would be willing just to take a column made in April or later but who knows what they will offer if anything. Alex
Bien trop facile de prendre des sources sur des forums à partir de gens, je pourrais en faire autant sur tous les modèles qui existe sur la terre :!:
Pis il n'y a pas de rappel sur le Power Steering au Canada.
STONE_COLD
04/11/2004, 15h10
Ça c'est à part des 3 recalls déjà effectués.
Un était pour la ceinture de sécurité du conducteur et l'autre pour des freins ABS défectueux qui peuvent causer des accidents car ton auto ne pourra pas s'arrêter complètement.
C'est pal moins pire qu'une transmission et le moteur. :wink:
Ouais mais ta Malibu ne peut plus freiner, ne peut plus tourner et ne retiendra pas le conducteur donc il va se péter la face dans le windshield parce que tout lâche sur son char! :P
Pis en passant, si tu lis le rappel sur les freins, ça dit que la distance de freinage sera juste plus longue. Tu ne perds pas les freins :!: Juste une reprogrammation de l'ABS est nécessaire.
Y'a t'il eu des rappels sur la Ford Five Hundred au Canada? Aucun.
Y'en as pas encore pour le steering mais y'a des bonnes chances qu'il va y en avoir un alors...
STONE_COLD
04/11/2004, 15h16
Y'a t'il eu des rappels sur la Ford Five Hundred au Canada? Aucun.
Crime, le char a juste 2 semaines. Donne leur le temps :!: Ça viendra assez vite.
STONE_COLD
04/11/2004, 15h17
Y'en as pas encore pour le steering mais y'a des bonnes chances qu'il va y en avoir un alors...
On verra...under investigation.
@Stoned_Cold
Toi ta une dent contre le 500 et je suis sur que tu sais meme pas pourquoi! T'aime pas le modele...spa une raison de dire qu'il va avoir un rapel bientot....
Si jamais ya pas de rapels, j'vais etre la premiere a venir te faire :P
Sinon, ben j'tenvoie un coupon par e-mail pour t'acheter une biere au depanneur :wink:
STONE_COLD
04/11/2004, 15h46
@Stoned_Cold
Toi ta une dent contre le 500 et je suis sur que tu sais meme pas pourquoi! T'aime pas le modele...spa une raison de dire qu'il va avoir un rapel bientot....
Si jamais ya pas de rapels, j'vais etre la premiere a venir te faire :P
Sinon, ben j'tenvoie un coupon par e-mail pour t'acheter une biere au depanneur :wink:
J'ai pas une dent contre, ce sont juste des faits que je rapporte. Pas de ma faute si des gens se sentent visés. Ok, je trippe pas sur le modèle mais j'aurais fait un post pour n'importe quel modèle avec une histoire.
Commence à envoyer tes coupons, j'ai soif :!: :lol: :wink:
@Stoned_Cold
Toi ta une dent contre le 500 et je suis sur que tu sais meme pas pourquoi! T'aime pas le modele...spa une raison de dire qu'il va avoir un rapel bientot....
Si jamais ya pas de rapels, j'vais etre la premiere a venir te faire :P
Sinon, ben j'tenvoie un coupon par e-mail pour t'acheter une biere au depanneur :wink:
J'pensais que t'allais lui expédier une invitation pour un road test complet chez un concessionnaire Ford près de chez lui :wink:
@Stoned_Cold
Toi ta une dent contre le 500 et je suis sur que tu sais meme pas pourquoi! T'aime pas le modele...spa une raison de dire qu'il va avoir un rapel bientot....
Si jamais ya pas de rapels, j'vais etre la premiere a venir te faire :P
Sinon, ben j'tenvoie un coupon par e-mail pour t'acheter une biere au depanneur :wink:
J'pensais que t'allais lui expédier une invitation pour un road test complet chez un concessionnaire Ford près de chez lui :wink:
:lol: Oui pour un essaie d'un 500 pour qu'il puisse admirer le beau travail de la CVT :twisted:
Tous ça se sont des présomptions... que t'aime pas le modèle Stone c'est correct mais faut pas charier.
Vas y mollo sur le pot Stone!!!
Francis F
04/11/2004, 22h43
Pis même si Ford le voulait, ils seraient incapable d'avoir plus de rappels que la Caravan. :P
Avant de parler de problème sur un véhicule, faudrait qu'un propriétaire s'en plaigne. Si Ford a tout règlé avant même de commercialiser la voiture, c'est des fausses inquiétudes. En tout cas, j'aurais bien moins peur d'acheter une Five-Hundred que n'importe quelle américaine de cette catégorie. 8)
Stan Marsh
05/11/2004, 00h07
Pour la 500 beaucoup de composante viennent de chez Volvo. Il y a beaucoup de composante du XC90 sur le Freestyle.
En passant, la plateforme n'est pas une pièce de l'auto mais un concept, une ligne directrice... ;-)
C'est pas fait dans la même usine... les pièces ne sont pas fabriqué par le même fournisseur...
STONE_COLD
05/11/2004, 10h19
Pour la 500 beaucoup de composante viennent de chez Volvo. Il y a beaucoup de composante du XC90 sur le Freestyle.
En passant, la plateforme n'est pas une pièce de l'auto mais un concept, une ligne directrice... ;-)
C'est pas fait dans la même usine... les pièces ne sont pas fabriqué par le même fournisseur...
Le système AWD provient de chez Volvo tit gars. :wink:
STONE_COLD
05/11/2004, 10h21
@Stoned_Cold
Toi ta une dent contre le 500 et je suis sur que tu sais meme pas pourquoi! T'aime pas le modele...spa une raison de dire qu'il va avoir un rapel bientot....
Si jamais ya pas de rapels, j'vais etre la premiere a venir te faire :P
Sinon, ben j'tenvoie un coupon par e-mail pour t'acheter une biere au depanneur :wink:
J'pensais que t'allais lui expédier une invitation pour un road test complet chez un concessionnaire Ford près de chez lui :wink:
:lol: Oui pour un essaie d'un 500 pour qu'il puisse admirer le beau travail de la CVT :twisted:
Si tu viens me chercher, je dis pas non. :lol: :lol:
Si tu viens me chercher, je dis pas non. :lol: :lol:
Elle va aller te chercher, mais elle va te laisser à Gaspé sur le bord du chemin! :P
STONE_COLD
08/11/2004, 07h55
Si tu viens me chercher, je dis pas non. :lol: :lol:
Elle va aller te chercher, mais elle va te laisser à Gaspé sur le bord du chemin! :P
C'est peut-être Monhomme qui va rester sur le bord du chemin à la place! :lol:
Monhomme
08/11/2004, 08h23
ahahaha....... cause toujours «ti-gars».......
En passant pour l'avoir essayé la 500, je l'ai bien aimé, je l'ai même trouvé plus beau que je pensais. C'est "smooth" les suspension c'est sur, mais surement capable d'en prendre plus qu'on pense.... Coté moteur... bin le 3L, il fait plus que la job, yé trippant.... C'est sur qu'un 4,6L serait la cerise, mais pour l'instant.... c'est OK.... Quand c'est OK c'est Coke!!!
church44
08/11/2004, 18h15
Selon ce lien, ce serait un fiasco....
http://www.cyberpresse.ca/automobile/article/article_complet.php?path=/automobile/article/1,142,0,112004,836492.php
Wowwwwwwww, Nadine Filion, c'est impresionnant comme journaliste automobile. Je suis convaincu maintenant ça va être tout un fiasco.
Je ne suis pas étonné de la piètre qualité de fabrication des produits Ford...à part peut-être la Focus...
Grosse saloppe cette Nadine, qu'elle aille au diable. 8)
STONE_COLD
09/11/2004, 07h51
Grosse saloppe cette Nadine, qu'elle aille au diable. 8)
Une femme n'a jamais tort... parfois :wink:
Grosse saloppe cette Nadine, qu'elle aille au diable. 8)
Une femme n'a jamais tort... parfois :wink:
Elle a raison quand tu le veux, sinon elle a tort quand toi t'a raison :twisted: C'est pas plutot ca? ;)
Le problème à la sortie d'un modèle comme celui-ci, c'est qu'on a tendance à l'imaginer dans notre cour. Je suis certain qu'il y a un marché pour ce genre de voiture tout comme la prochaine Buick Allure.
C'est jsute que ça ne rentre pas dans nos goûts et nos attentes.
Grosse saloppe cette Nadine, qu'elle aille au diable. 8)
Une femme n'a jamais tort... parfois :wink:
Elle a raison quand tu le veux, sinon elle a tort quand toi t'a raison :twisted: C'est pas plutot ca? ;)
C'est exactement ça sauf que j'ai toujours raison alors ça laisse peu de place... :lol:
C'est tellement pas dans notre palette qu'on ne peut s'imaginer que ça va se vendre.
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