Kanata Ford

Dealt with Chris, Nicki, Chris and Mike and Chris from service. Great people, great service. They were very knowledgeable. Listened to what my needs were, got me the vehicle I wanted. I will gladly recommend them to friends and family.

My title says it all. I have nothing to say about my service advisor Antonio, I specifically told him that I did not want a pigsty car from the mechanic/technician and he wrote it down on the work order, but the douchebag mechanic cant' read because he did exactly the opposite

After trying for two days to get basic details via telephone and internet (which engine, floor shifter etc.) on the current advertised special of $19,000 off of an F150 to no avail always told I had to come in. I finally convinced myself to go into the dealership even though I vowed never to do so after purchasing a 2000 Lariat from them many years ago. Within seconds the salesmen in trying to justify the $19,000 and me rightly questioning him became extremely rude and arrogant and informed me to go elsewhere and pay more if I was not happy. Sorry cheap looking upgraded wheels (as per them worth $4K yah right), tinted windows and vinyl seats in my books don't add up to $19k maybe there was more to it but he did not want to elaborate. I was just expected to accept the fact that this was a good deal because they said so.....oh yeah truck came with V6 not even Ecoboost V6) Interestingly the sales manager joined the conversation and basically had the same attitude and response and within a few minutes he too told me to go elsewhere. Their arrogance is unbelievable stay away....too many good Ford dealers around Ottawa/Hull to encourage a dealer that treats current and potential customers like they are worthless pieces of. See all of the other negative reviews on here see the trend. In my books they don't even qualify for one star. STAY AWAY!