Frequently Asked Questions
Additional costs following a recall
Question from Normande C.
I had to change my engine which was under warranty, but I had to pay for the oil, antifreeze and oil filter. Why?
Answer from Auto123.com
It is a maintenance matter. Normally, oil changes are at the owner's expense. Unless you have paid for an oil change (with filter) shortly before replacing your engine, it is difficult to claim anything. The reasoning is the same in the case of antifreeze.