Which Dealers Rank Highest in J.D. Power 2005 Customer Satisfaction Study?

Which automaker takes best care of its customers? According to the J.D. Power and Associates 2005 Customer Service Index (CSI) study, its not Lexus, Infiniti, BMW, Mercedes-Benz or Cadillac that ranks highest in customer service satisfaction, but rather Ford Motor Company's upscale Lincoln division. This feat shouldn't come as a shock to its premium competitors, mind you, as 2005 marks the second consecutive year Lincoln has walked away with CIS honours.