Unfortunately, according to the service manager the dealership didn't have the part, and neither did any other dealer in the city. I can only assume there's no parts warehouse in my two million plus town either, therefore Jaguar had to have the component shipped in. Three days later the car was fixed, and ready to roll. Three days to replace a minor power seat part in a model that has been on the market for two years? That's not good enough Jaguar.
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| Three days to replace a minor power seat part in a model that has been on the market for two years? Not good enough Jaguar. (Photo: Shawn Pisio, Canadian Auto Press) |
And it's too bad that the public relations department's many fumbles, the car's questionable reliability and the relatively slow service to fix the problem marred my initial introduction, as the little wagon is very nice for the most part. It looks pretty good for a wagon, a bit generic from the rear view but its hard to find fault with the classic Jaguar front end styling, complete with a sculpted hood bending down to a monochromatic grille featuring a chromed leaper hood ornament on top, and those sexy double-bubble circular headlamps as characteristic of Jaguar design as anything could be.
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| Aside from the PR department fumbles and electrical issues I experienced, the little Jaguar wagon is quite nice for the most part. (Photo: Shawn Pisio, Canadian Auto Press) |
The same must be said of the interior, seriously upgraded since the Ford of Europe Mondeo (Contour in these parts) derived sedan hit the North American market in 2001 as a 2002 model. I drove it then and was under-whelmed, but my wife Jennifer loved its light steering and general easy nature. I don't know what Jaguar has done, but maybe they've listened to too many testosterone induced critics. The steering is nowhere near as light anymore, which makes it more substantial feeling and more enjoyable for me, but Jennifer had very little good to say about the car she used to like above most others. She's a harsh critic Jaguar, so don't be overly concerned.