The National Highway Traffic Safety Administration’s (NHTSA) study showing that electrical fires can flare up in the Chevrolet Volt several days after a severe crash has pushed GM to adopt a rather unusual policy: the automaker will lend a free alternate vehicle to worried owners.
GM announced the exceptional strategy today, hoping to prove to consumers that safety is its number one priority.
Canadian owners of the Chevrolet Volt that are concerned about safety can get a free replacement vehicle until such time as the issue is resolved, either by contacting their representative or calling 1-800-463-7483.
GM says it’s working in close collaboration with the NHTSA to make sure that all changes deemed necessary are made as quickly as possible.
The automaker is also reminding consumers that the incidents did not happen on the road but in NHTSA test facilities and that the Volt is still a “five-star safety car.”
The NHTSA’s study revealed that the fire risk was extremely low unless the Chevrolet Volt was involved in a major accident.
GM announced the exceptional strategy today, hoping to prove to consumers that safety is its number one priority.
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| Photo: Michel Deslauriers/Auto123.com |
Canadian owners of the Chevrolet Volt that are concerned about safety can get a free replacement vehicle until such time as the issue is resolved, either by contacting their representative or calling 1-800-463-7483.
GM says it’s working in close collaboration with the NHTSA to make sure that all changes deemed necessary are made as quickly as possible.
The automaker is also reminding consumers that the incidents did not happen on the road but in NHTSA test facilities and that the Volt is still a “five-star safety car.”
The NHTSA’s study revealed that the fire risk was extremely low unless the Chevrolet Volt was involved in a major accident.