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OnStar Encourages Hands-Free Calling Choices

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Khatir Soltani
As reported by General Motors

DETROIT –OnStar is launching a Bluetooth/Hands-Free Calling awareness campaign to help simplify the process of pairing cell phones to the hands-free technology.

An analysis of random, anonymous data collected from thousands of vehicles indicates only 45 percent of Chevrolet, Buick, GMC and Cadillac owners are pairing their cellular phones to a vehicle’s Bluetooth system, raising concerns that customers are unaware of the feature in their vehicle or believe connecting to be too difficult a process.

A new website, www.gm.com/handsfree, has been launched to provide clear instructions on how to pair specific devices. The site offers two ways to stay connected in most Chevrolet, Buick, GMC and Cadillac vehicles: OnStar Hands-Free Calling or built-in Bluetooth connectivity. Through interactive features, consumers select their vehicle and mobile device to receive specific instructions on how to pair their device to the vehicle.

It’s easy for Chevrolet, Buick, GMC and Cadillac customers to use hands-free technology. Bluetooth allows users to connect their mobile device to their vehicle and place and receive calls using steering wheel controls and voice recognition. The vehicle audio system allows users to hear the call through the speakers and respond using the built-in microphone. Once a phone is paired with Bluetooth, a customer’s mobile device will automatically connect to the vehicle when the ignition is turned on.

OnStar Hands-Free Calling allows OnStar subscribers to make calls from their vehicle using voice-activated dialing. Subscribers simply press the white phone icon button to dial a number by saying the number aloud or to answer an incoming call. Hands-Free Calling, with its externally mounted antennae, is specially designed for better reception and fewer dropped calls in remote areas and pockets of limited cellular reception.

Khatir Soltani
Khatir Soltani
Automotive expert
  • Over 6 years experience as a car reviewer
  • Over 50 test drives in the last year
  • Involved in discussions with virtually every auto manufacturer in Canada