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car2go goes USA : 200 (smart) reasons for rediscovering city driving in Austin, Texas

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Khatir Soltani
The Austin Experiment
The goal of the Austin pilot project is to gather practical experience toward the international implementation of car2go. Initial challenges include its transferability to other cities, languages and mobility trends, as well as the adaptation of its business processes to the legal frameworks that exist in different countries. "We made a very conscious decision to go to a North American city," adds Jérôme Guillen, Director of Daimler's Business Innovation Department, where car2go was developed. "The car-sharing market in the U.S. is enjoying the highest growth rate in the world, which is why we feel that this is also a very good opportunity for car2go."

"Reducing congestion, lowering emissions and providing innovative transit solutions are vital to Austin's commitment to becoming the best managed city in America," said City Manager Marc Ott. "I am proud of Austin's commitment to identifying and implementing progressive solutions to the challenges of urban mobility and environmental sustainability. This carshare program provides one more option to address some of our urban transportation challenges."

The positive attitude of the City administration, size and structure of the city, which boasts a progressive economic environment and is also home to one of the largest universities in the U.S., were important factors that led to the selection of Austin as the first international car2go city. smart fortwo mhd with start-stop-function will take to the streets here in fall of 2009.

In Austin car2go will start, like in Germany, as an internal pilot for specific users.

In Austin car2go will start, like in Germany, as an internal pilot for specific users, e.g. employees for the city of Austin. But it will be extended to the public, if successful. The car2go project in Austin includes not only the vehicles, but also the associated personnel and technical infrastructure.

Simple and cost-effective
The innovative car2go mobility concept was designed to foster individual urban mobility while using environmentally-friendly vehicles. Members can access a car2go from any location within a defined city area at any time of day or night.

Following the one-time registration, the car2go customer receive a membership card or find his driver's license equipped with an electronic identifier that that will unlock the vehicle. Customers will be able to use the car2go vehicle in a number of different ways. Available vehicles can be rented on the spur of a moment: to access the vehicle, the car2go member simply holds his membership card or driver's license to the reading device located in the windscreen, climbs into the car, enters his PIN code and drives off. Vehicles can also be located quickly and easily via the internet or through the car2go service hotline. The system also allows members to make reservations up to 24 hours in advance, with customers being notified via text message about the location of the reserved vehicle.

The car2go rental period can be as long as desired and the vehicle remains reserved for the customer during stop-offs. When the customer wishes to return his car2go, he simply leaves the vehicle in a parking spot within the defined car2go city area. Any space not subject to parking fees or restrictions may be used - such as those along the side of the road or within designated parking areas. Furthermore, specially marked car2go parking spaces will be available at special locations such as train stations. A car2go service team on the ground will handle daily maintenance of the vehicles. Billing is handled with the same degree of simplicity and flexibility as for every aspect of car2go - with rates by the minute, by the hour, or by the day. Pricing is all-inclusive: taxes, insurance, miles and gas.
photo:Daimler AG
Khatir Soltani
Khatir Soltani
Automotive expert
  • Over 6 years experience as a car reviewer
  • Over 50 test drives in the last year
  • Involved in discussions with virtually every auto manufacturer in Canada