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Detroit Report: Japan's Big 3 are Beating America's Big 3 in Customer Profiling

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Khatir Soltani
Auto analyst says GM has strong leadership team in Bob Lutz, chairman, General Motors North America (center), and Rick Wagoner, president and CEO, General Motors (right), being interviewed here during the Black-Tie Charity Preview of the North American International Auto Show Friday, Jan. 11, 2002 in Detroit, Mich. (Photo: Blake J. Discher)

General Motors, for example, has the right leadership team under Chief Executive Officer and Chairman-elect Richard Wagoner, GM Vice Chairman Robert A. Lutz, and Chief Financial Officer John Devine to move forward, he said. "GM's problem is bureaucratic drag."

Ford and DaimlerChrysler's Chrysler Group have a lot to work on, however, he noted.

"I wouldn't rate (Ford's game plan) right now," Wujciak said. "Ford will come back and they are working on the right things. With Chrysler, the combination of German innovation and engineering and American vision will make them more nimble than GM. They'll be one to watch out for."

Khatir Soltani
Khatir Soltani
Automotive expert
  • Over 8 years experience as a car reviewer
  • Over 50 test drives in the last year
  • Involved in discussions with virtually every auto manufacturer in Canada