Auto123.com - Helping you drive happy

Top 10 Vehicles Offering the Best UX for 2020, According to WardsAuto

Obtain the best financial rate for your car loan at Automobile En DirectTecnic
Derek Boshouwers
This year’s list includes three all-new models

Mercedes-Benz CLA250

2020 Mercedes-Benz CLA250, interior
2020 Mercedes-Benz CLA250, interior | Photo: Mercedes-Benz

Like Audi, like BMW, Mercedes-Benz goes to a lot of trouble to create an environment sure to please sophisticated, demanding tech heads. Like the sound of augmented-reality navigation? It’s here. A 64-colour light show? Check. Two screens that blend seamlessly to create the impression of huge single display? Yup.

All of this in a diminutive package. The Wards panel came away impressed with the high-quality images and graphics of the screens and the sophistication of the drive-assist systems. What took things over the top for the jury members, though, was the augmented-reality navigation system, which provides a video image of the vehicle’s surroundings highlighted by visual cues for cross streets and house numbers, which hover above the ground on the display. For Wards, “Mercedes-Benz really is the leader in navigation and maps”.

Other notable elements that make UX exceptional in the CLA: quality materials and unimpeachable craftsmanship and showy multi-colour in-cabin illumination.

2020 Mercedes-Benz CLA250, dashboard
2020 Mercedes-Benz CLA250, dashboard | Photo: Mercedes-Benz
2020 Mercedes-Benz CLA250
2020 Mercedes-Benz CLA250 | Photo: Mercedes-Benz
Derek Boshouwers
Derek Boshouwers
Automotive expert
  • Over 8 years' experience as an automotive journalist
  • More than 50 test drives in the past year
  • Participation in over 30 new vehicle launches in the presence of the brand's technical specialists