The annual study produced by American organization J.D. Power that looks at vehicle dependability has been released. 2019 sees a majority of familiar faces back on the list, but there are a few surprises as well. The study looks at the number of issues reported by owners of three-year-old vehicles.
The study, carried out between October and December of 2018, involved surveying 32,952 owners of 2016 model-year vehicles. J.D. Power ranks vehicle models according to the number problems reported per 100 vehicles (PP100). Problems can range from dissatisfaction with the transmission to issues with the voice recognition system.
In all, the study looks at 177 different issues. Even with the increasing complexity of vehicles these days, J.D. Power found that the industry average in terms of PP100 improved again in 2019 in relation to 2018, by 6 points.
The new 2019 ranking is worth a look, if only to see if your SUV or truck is on the list of most dependable rides!
Small SUV: Volkswagen Tiguan
It’s true that the first-generation Volkswagen Tiguan was a little smaller than its competitors, which probably explains why the SUV finds itself counted in this category despite it now being a compact SUV – remember this year’s survey looks at the PP100 of 2016 model-year vehicles.
The VW Tiguan beat out the Kia Sportage and the Buick Encore.